Great place to shop and purchase a Toyota product. Knowledgeable sales and finance staff. Service department can change oil but lacks in diagnostic capabilities and problem resolutions.
The professional attitude of these guys is a refreshing change from most other car dealers.
Everyone that I dealt with at Jim Robinson was super helpful, knowledgeable, friendly, and went above and beyond. Specifically Darnell. It was my first experience buying a new car, and he made it a virtually painless process and explained every step along the way. Highly recommend!
Went to Robinson to complete my first purchase of a new car. Darnell and the staff couldn't have been more patient, understanding, and courteous to my family and myself. Questions and options were answered in easy to understand language.. everything was laid out in black and white, no confusion to be found.
Our Prius suddenly lost power while on our way back home to Minnesota. AAA delivered the car to Robinson's and it was not immediately apparent what was wrong with the car as the codes were not giving back meaningful information. Joe, the Prius technician, kept working on it after hours until he discovered a dead fly in the MAF sensor. The best part was that he got the car up and running and then called me after hours to let me know that it was just this simple but unusual problem. Everyone there was helpful. Salesman Mike gave us a ride to our hotel as there were no rental cars available that evening in Wheeling. It was not fun to be stranded far from home but it turned out to be not so bad and we are grateful for the excellent service we received. A+++
I would purchase a Toyota from them again, in a heartbeat!
Jim Robinson Toyota is a US Car Dealer based in Triadelphia, Ohio. Jim Robinson Toyota is located at 55 Robinson Dr, Triadelphia, WV 26059, USA.
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